DELIVERY TIME AND AVAILABILITY
The delivery time for goods in stock is 3-5 working days.
A 24-hour delivery service is currently not available. Deviations from the stated delivery time and availability may occur in exceptional cases, e.g. if the item is in high demand and sells out quickly - or in the opposite case, if an item becomes available again.
Delivery times may also be longer for freight forwarding items.
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SHIPMENT
We are happy to deliver the order to the following countries. The order will be shipped immediately after checking out the order. After shipping the package, you will receive a tracking number. Normally we use DHL, DPD, Austrian Post, Fedex, UPS.
Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia , Spain, Czech Republic, Vatican City, Hungary, Cyprus.
Shipping Cost
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Free shipping to the city of Salzburg, we offer free delivery to the city of Salzburg. Zip code 5020, 5023, 5026, 5061, 5071, 5082, 5101.
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Shipping to other parts of Austria and other country above will be charged, the shipping cost will be quoted after the order check out. You will receive an email for the final invoice including the shipping cost.
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​German VAT (currently 19%) will be deducted from the item purchase price for delivery to a Swiss address or address in Great Britain, so only the net price will be invoiced. Delivery and import into Switzerland incur additional costs such as customs duties, import sales taxes and other delivery fees. These remaining costs are borne by the customer.
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CHANGE SHIPPING ADDRESS
Unfortunately, changing delivery address is not possible once your order has been dispatched. This is because we want to get your order to you as quickly as possible.
DELIVERY STATUS
As soon as your order has been shipped, you will receive a shipping confirmation by email. This contains a link to shipment tracking, which you can use to track the delivery status of your package.